Trust IS the Glue
We all know that change is happening at an incredible pace, all around us. Organizational experts inundate us with their research. In order to survive and especially thrive, we (our organizations and the people who work in them, a.k.a. ‘organisms’) need to be adaptable to this change. Change mindsets, open mindsets, growth mindsets are terms bandied about and rightly so: without the ability to adapt to change, we’re going to become irrelevant.
For me, what’s missing in all this dialogue are the essential ingredients needed to ensure this can take place. It’s my opinion that without trust, and without its sister qualities of connection, curiosity and courage, the vulnerability needed to build it is going to be hard to find.
What comprises trust? How do you define trust? You need to know this for yourself in order to know if it exists. How do you know when your work environment is trustworthy? What feelings does a trusting workplace instill in yourself? What behaviors do you exhibit which make you trustworthy?
On the flip side, what happens within organizations when trust is low? What are the costs? To my mind, lack of engagement, productivity, and creativity are just a few of the side effects. Add a toxic environment into the equation and watch your organizational resources dwindle, not least your people.
There is so much to win in building a trustworthy culture, especially with the competition for talent in today’s market. My challenge to all of you who lead others is to give this topic your attention. Today, not tomorrow!